Performance of the Government and Its InstitutionsGenerally, most respondents assessed the performances of the Legislative Council, Judicial, the Executive (including the President and his Cabinet) branches of the Palestinian Authority between a range of good and fair. The most positive overall evaluation was for the performance of the President, with 72% of all respondents considering his performance to be 'good' (42.8%) or 'very good' (29.2%). The second highest evaluation of was given to the Executive Cabinet, which is closely affiliated with the Presidency, with 48.9% rating it as 'good' and 20.2% as 'fair'. Respondents evaluated the performance of the Palestinian Legislative Council mainly as 'good' (37.9%) but a quarter consider it 'fair' (25%). The PLC also was the least likely to receive the highest evaluation and the most likely to receive the lowest evaluation of all the branches (see Table 4). The Judicial branch of PA obtained the lowest overall evaluation, with 38.6% of all respondents considering its performance as 'good' and 18.5% as 'fair'(see Table 4).
Table 4
Evaluation of Performance of the Four Branches of Government, percentages & counts
Evaluation of Performance V. Good Good Fair Bad V. Bad No Opinion President 29.2 (358) 42.8 (525) 12.1 (149) 6.5 (80) 3.2 (39) 6.2 (76) Cabinet 13.7 (168) 48.9 (597) 20.2 (247) 7.2 (88) 2.5 (31) 7.4 (91) Legislative 9.6 (118) 37.9 (467) 25.0 (308) 8.7 (107) 4.6 (57) 14.3 (176) Judicial 11.1 (136) 38.6 (474) 18.5 (227) 8.6 (106) 3.8 (47) 19.4 (239) Please note, there is also a pronounced tendency for respondents to have 'no opinion' on the performance of a particular branch of government and their evaluation of its overall performance. In other words, the branches that are ranked the highest to lowest also correspond to an increasing level of respondents with no opinion. For example, the percentage of people with 'no opinion' on the President's performance is nearly three times lower than that for the Judicial branch.
There are some notable demographic differences between respondents in their evaluations of the performance of their government; in many ways similar to the 'no opinion' response pattern. It is the case, as discussed above, that Gazans, women and lower educated Palestinians give higher evaluations of each of the branches than West Bankers, men and higher educated Palestinians. (Please see the appendix list of questions and distribution of responses for the West Bank and Gaza Strip, as the following discussion is not summarized in a separate table in the text.) It is also the case, moreover, that among these groups, there is greater polarization between responses as positive assessments of performance increase. For example, there are no significant differences between the West Bank and Gaza Strip, except in one notable category. Palestinians from the Gaza Strip are more likely to assess the performance of each branch as government as 'very good' than respondents from the West Bank (see Table 5).
Table 5
Very Good Evaluation of Performance by Region, percentages, counts & differences*
Very Good Performance President Cabinet Judicial Legislative West Bank 24.2 (187) 10.5 (81) 9.4 (73) 8.2 (64) Gaza Strip 37.6 (171) 19.3 (87) 13.8 (63) 11.8 (54) Difference 13.4 8.8 4.4 3.6 * The Don't Know category is excluded from Table 5, but percentages are based on the total number of responses.
As shown in Table 5, West Bankers are more critical in their assessment of the branches of government than Gazans. Also note, the difference between the Gaza Strip and West Bank tends to decrease in relation to the overall assessment. For example, the difference between the West Bank and Gaza Strip is the greatest for the President (13.4 percentage-point difference) but steadily declines to its lowest level for the Legislative Council (3.6 percentage-point difference).
A similar trend can be detected for Palestinians with different educational levels. Table 6 shows the assessment of the government by education level, with the categories of evaluation collapsed into three: very good/good, fair and bad/very bad. For a basis of comparison, also included in Table 6 is the percentage point difference between the highest (B.A.-Post Graduate) and lowest (Illiterate-Elementary) educational levels.
Table 6
Evaluation of Performance of Government by Education Level, percentages, counts & differences*
Very Good/Good Fair Bad/Very Bad President
Illiterate-Elementary
Preparatory-Secondary
2-Year College
B.A.-Post Graduate
78.9 (247)
73.9 (590)
64.9 (61)
54.1 (85)
9.9 (31)
11.3 (75)
11.7 (11)
20.4 (32)
5.1 (21)
9.4 (62)
14.9 (14)
13.4 (18)Difference 24.8 10.5 8.3 Cabinet
Illiterate-Elementary
Preparatory-Secondary
2-Year College
B.A.-Post Graduate
65.1 (205)
65.4 (429)
62.8 (59)
46.9 (72)
17.8 (56)
19.8 (130)
18.1 (17)
27.0 (44)
6.3 (20)
8.2 (54)
13.8 (13)
19.0 (32)Difference 18.2 9.2 12.7 Legislative
Illiterate-Elementary
Preparatory-Secondary
2-Year College
B.A.-Post Graduate
50.6 (160)
51.1 (349)
34.1 (71)
33.9 (54)
19.6 (62)
25.6 (170)
35.1 (33)
27.0 (43)
9.2 (29)
11.9 (79)
18.1 (17)
24.5 (39)Difference 16.7 7.2 15.3 Judicial
Illiterate-Elementary
Preparatory-Secondary
2-Year College
B.A.-Post Graduate
51.8 (163)
50.7 (336)
48.9 (46)
35.1 (65)
16.9 (51)
17.8 (118)
22.3 (21)
23.6 (37)
7.9 (25)
12.8 (85)
14.9 (14)
25.7 (29)Difference 16.7 6.7 17.8 * The Don't Know category is excluded from Table 6, but percentages are based on the total number of responses.
For each branch of government there is a strong negative relationship between educational levels of the respondents and their overall assessment of performance. In each case, lower educated respondents are more likely to give positive evaluations than higher educated respondents, who in turn are more likely to give negative evaluations. This trend is particularly pronounced for the President, for example, as there is a nearly 25-percentage point difference between the highest and lowest educational categories for positive performance evaluation. Also note that only 5.1% of the respondents who obtained a B.A. or higher level of education, but 13.4% of thlowest educated, similarly assessed the President's performance as 'very good'. The gap between educational levels narrows, however, from its highest level for the President, and continues to descend for the Cabinet, to the Council to its lowest point for the Judiciary.
Positive overall assessment of the Executive branch, including the President and the Cabinet, is also reflected in the evaluations for particular areas of government. 'Very good' and 'good' evaluations were especially high for the fields of education (78.4%), followed by health (66.5%) and safeguarding the security of citizens (65.4%). The percentage of respondents who give positive evaluations decline, however, in the areas of promoting democracy and protecting human rights (41.4%) and improving the economy (20.8%). See Chart 1 below for a graphic depiction of the evaluation of the government.Chart 1
Evaluation of Areas Of Government, percentages![]()
As with performance evaluations of the separate branches of government, discussed above, there are significant differences between the West Bank and Gaza Strip for particular areas of government, especially in the highest evaluation category (Very Good). It is the case that Gazans are nearly twice as likely than West Bankers to give the highest level of evaluation in the areas of education (43.2% and 28.8%, respectively), security (30.5% and 16.1%, respectively) and health (31.1% and 15.4% respectively). For promoting democracy and human rights as well as the economy, however, there are no significant regional differences. There are also no significant differences in the evaluations of higher and lower educated respondents, except in one area. Lower educated respondents are much more likely than higher educated respondents to give positive evaluations to their government in the area of democracy and human rights (see Table7).Table 7
Evaluation of Government's Performance in the Area of Democracy & Human Rights by Educational Level, percentages & counts
Promoting Democracy & Protecting Human Rights V. Good Good Fair Bad V. Bad No Opinion Illiterate-Elementary 6.1 (19) 39.3 (123) 15.0 (47) 16.3 (51) 8.0 (25) 15.3 (48) Preparatory-Secondary 7.6 (50) 35.9 (237) 22.2 (147) 18.6 (123) 9.7 (64) 6.1 (40) 2-Years College 8.5 (8) 26.6 (25) 25.5 (24) 21.3 (20) 16.0 (15) 2.1 (2) B.A.-Post-Graduate 1.9 (3) 27.2 (43) 21.5 (34) 29.7 (47) 15.2 (24) 4.4 (7) The difference between educational levels and the assessment of the government in terms of human rights and democracy, is also reflected generally in the expectations for the direction of government. As a little as one-third of all respondents believe that the Palestinian government is moving toward a democratic system with respect for human rights, whereas 38% believe that it is moving toward a combination of a dictatorship and democracy. On the positive side, only 17% believe that it is moving toward a dictatorship. Once again, there is a strong relationship between educational level and attitudes toward the direction of the government, as indicated in Table 8.
Table 8
Direction of Palestinian Government by Educational Level, percentages & counts
Direction of Government Democracy Combination Dictatorship No Opinion Illiterate-Elementary 36.2 (113) 32.4 (101) 11.5 (36) 19.9 (62) Preparatory-Secondary 34.1 (226) 38.5 (255) 16.9 (112) 10.6 (70) 2-Years College 26.6 (25) 37.2 (35) 26.6 (25) 9.6 (9) B.A.-Post Graduate 17.7 (28) 50.0 (79) 25.3 (40) 7.0 (11) Although most respondents agree that the government is not heading toward a democracy, 62% of those who have had direct experiences with the police and security services think that its performance is 'good' or 'very good', 13.4% 'fair' and 23.5% 'bad' or 'very bad'. (Note, these percentages are derived from only 19.6% of total respondents who said that they have had direct experience with the Palestinian police and security services.) Gazans, who have had direct experiences with the police and security services, are more likely than West Bankers to give positive evaluations (66.7% and 58.8%, respectively); while Palestinians in the West Bank are more likely to give negative evaluations (27.2% and 18.6%, respectively). Women also tend to be far less critical than men; and once again there is a negative correlation between education level and attitudes toward the police and security services.
The results of this poll show that there is a widespread belief among Palestinians that corruption exists in their government. Nearly a majority (49.3%) of all respondents believe there is corruption in the institutions and agencies of the Palestinian Authority; while only 27.1% think that there is no corruption. Moreover, of the respondents who think that there is corruption, 40.1% think it will increase, 10% think it will remain the same in the future, while 40.5% believe it will decrease. Unlike other salient issues, there is no difference in opinions between the West Bank and Gaza Strip (see attached questions), except that Gazans (42.4%) are more likely than West Bankers (37.1%) to think that corruption will decrease. Men tend to be more critical of the government on this issue than women. Respondents with higher levels of education tend to be the most critical of all, as 70.7% of respondents with a B.A. or higher degree of education think that corruption exists in the PA. There is no significant relationship, however, between educational level and expectation for corruption to increase, remain the same or decrease (see Table 9).
Table 9
Corruption in the PA by Educational Level , percentages & counts
Corruption in PA Institutions & Agencies Yes No Will Increase/Remain Will Decrease Illiterate-Elementary 34.1 (107) 36.6 (115) 46.5 (65) 32.1 (45) Preparatory-Secondary 49.4 (327) 28.9 (191) 44.6 (139) 40.2 (158) 2-Years College 64.1 (59) 16.3 (15) 47.8 (32) 43.3 (29) B.A.-Post Graduate 70.7 (111) 7.0 (11) 48.0 (60) 40.0 (50) * The Don't Know and No Opinion categories are excluded from Table 9, but percentages are based on the total number of responses.
Despite a low evaluation of the government in the areas of democracy, the economy and the perception that there is corruption in PA institutions, most people in the West Bank (50.5%) and Gaza Strip (55.5%) agree that the President's popularity has increased since election day. On the other hand, a sizable percentage of the total population believes that his popularity has remained the same (20.4%) or decreased (21.3%).
Perceptions on the President's popularity are strongly related to people's attitudes toward continuing the peace process with Israel, expectations that the negotiations will lead to a State in the near future and general optimism or pessimism (see Table 10).
Table 10
President's Popularity and Attitudes toward the Peace Process, Statehood and General Outlook, percentages & counts*
President's Popularity Since his Election Increased No Change Decreased Continue Peace Process
Support
Oppose
78.6 (502)
17.2 (110)
73.1 (182)
20.9 (52)
48.3 (125)
46.7 (121)Expect Palestinian State
Yes
No
63.2 (402)
23.4 (149)
49.4 (123)
32.1 (80)
25.8 (67)
60.8 (158)General Outlook
Optimistic
Pessimistic
62.5 (400)
33.6 (215)
48.2 (120)
44.6 (111)
34.1 (89)
61.3 (160)* The Don't Know and No Opinion categories are excluded from Table 10, but percentages are based on the total number of responses.
As indicated in Table 10, respondents who think that the popularity of the President has increased since his election are also more likely to support the continuation of the peace process, expect a State and have optimism toward the future. The relationship is inverted for those who think his popularity has decreased. They are, overall, more critical and pessimistic. Interestingly, however, support or opposition toward the peace process is not related to the perception that the President's popularity has decreased since the elections, as nearly the sapercentage of supporters (48.3%) and opponents (46.7%) think his popularity has declined. The respondents who think that the President's popularity has not changed tend to be slightly more optimistic, have higher expectations that the negotiations will result in a State, and by a wide majority, support continuing negotiations with Israel.
There are even stronger and clearer linear relationships between attitudes toward these same issues and the evaluation of the Presidency, as a branch of government. This could indicate that respondents' personal feelings toward President Arafat, as a leader, are less critical than their attitudes toward the Presidency as an institution. In other words, the division between supporter and opponents of continuing negotiations with Israel becomes clearer when respondents are asked to evaluate the Presidency as an institution of the Palestinian Authority (see Table 11).
Table 11
Evaluation of the Presidency and Attitudes toward the Peace Process, Statehood and General Outlook, percentages & counts*
Evaluation of Presidency Very Good/Good Fair Bad/Very Bad Continue Peace Process
Support
Oppose
80.7 (709)
15.1 (133)
52.7 (78)
40.5 (60)
27.1 (32)
66.9 (79)Expect Palestinian State
Yes
No
60.5 (531)
24.3 (213)
50.0 (74)
20.3 (30)
17.8 (21)
70.3 (83)General Outlook
Optimistic
Pessimistic
59.1 (521)
36.3 (320)
42.3 (63)
53.0 (79)
29.4 (35)
66.4 (79)* The Don't Know and No Opinion categories are excluded from Table 11, but percentages are based on the total number of responses.
Noting the strength of the statistical and numerical relationships presented in Table 11, it is clear that Palestinians who support the continuation of the peace process, expect a State in the near future and are optimistic evaluate the President's performance positively. Conversely, those who assess the performance of the President negatively, are more likely to oppose continuing negotiations with Israel, not expect a State and be pessimistic. In other words, and to summarize, the President's popularity, as well as the assessment of the Executive branch of government, is strongly related to Palestinians' position on the peace process. The more a person favors the President, both as a national personality and as the representative of government, the more likely s/he is to be in support of continuing negotiations.
The Palestinian Legislative CouncilAs discussed above, the overall evaluation of the Legislative branch of government is low, compared to the Executive branch. Moreover, the public's relatively negative evaluation of the Council's performance is reflected in the evaluation of the performance of district representatives. Specifically, positive evaluations did not exceed 46%. By district, Jericho came first in first in terms of positive assessments, followed by Ramallah, Bethlehem, Central and South Gaza. Third came Nablus, Hebron, Jerusalem and North Gaza, while Tulkarem and Jenin are ranked fourth with the lowest positive evaluations. An examination of the evaluations given to the Council, may point out its areas of weakness and strengths in reaching out to the public, both nationally and at the district level.
It is the case that the Council does receive very high evaluations on particular issues, mostly pertaining to current events, such as defending Jerusalem and land against settlements as well as its relationship with the Executive. The Council obtained lower positive evaluations and greater negative evaluations on issues that may not have receive media attention during the time when the poll was conducted, such as enacting democratic laws, the Council's role in negotiations with Israel and resolving citizens' problems. (Chart 2 presents a summary of evaluations.)
Chart 2
Performance of the Legislative Council by Issues, percentages
![]()
Chart 2 suggests that the Palestinian public approves of the Council, especially in regard to issues on which it is informed about the Council's activities. It also suggests, furthermore, that the media are key in communicating the activities of the Council. On this point, 54.8% of all respondents (51.7% in the West Bank and 60.1% in the Gaza Strip) say they are interested in following the activities of the Council, 24.2% say they are sometimes, while only 18.2% expressed no interest. As more than a plurality are interested in the Council's activities, 41.8% think that the press coverage of the PLC is very good (9%) or good (32.8%); 24.2% say it is fair; and 17.7% believe it is bad (13.6%) or very bad (4.1%). Moreover, there is a strong relationship between evaluations of the Council, and media coverage on the Council (see Table 12).
Table 12
Evaluation of Media Coverage of the Council by Overall Evaluation of the Council's Performance, percentages & counts*
Evaluation of Media Coverage on Council Very Good Good Fair Bad Very Bad Very Good/Good 79.2 (88) 63.6 (257) 39.3 (107) 26.8 (45) 15.7 (8) Bad/Very Bad 3.6 ( 2) 6.2 (25) 10.7 (32) 36.3 (61) 51.0 (26) * The Don't Know, No Opinion and 'Fair' evaluation categories are excluded from Table 12, but percentages are based on the total number of responses.
As displayed in Table 12, there is a strong linear relationship between evaluation of press coverage on the Council and overall assessment of its performance. For example, 79.2% of all respondents who think the coverage is very good also positively assess the Council's performance. On the other hand, 51% who think that the coverage is very bad also think that the performance is very bad. Although the findings are not presented in a table, evaluation of the media coverage of the Council is also strongly and similarly related to evaluations of the Council's activities discussed above, such as defending Jerusalem, responding to citizens' problems and so forth.
To lend more evidence to the observation that Palestinian citizens who are informed of the Council's activities tend to give more favorable evaluations, Chart 3 shows that even the frequency of following the news bolsters the Council's ratings.
Chart 3
Performance of the President and Palestinian Legislative Council by Frequency of Following the news
![]()
Presented in Chart 3 are the mean scores of the evaluations for the Presidency and the Council. (Note, scores are based on the weighted average of the performance ratings.) For the President, the frequency of following the news has no affect on its overall performance score. In other words, citizens give the President a relatively high evaluation regardless of how frequently they follow the news. For the Council, however, there is a significant positive relationship between the frequency of respondents following of the news and their evaluation of the Council. Respondents who sometimes follow the news give the lowest performance score of 57. Scores increase as frequency of following the news increase from to 60 for respondents who follow the news often, to 62 for those who always follow the news.
Although the public tends to favor the Presidency more than the Council, there is wide support (60%) for the view that the Executive branch of the Palestinian Authority should implement all decisions taken by the Legislative Council. This is particularly the case for the Gaza Strip (66%). It is noteworthy that most supporters of this view are not affiliated with the opposition; where support amounts to 68% within Fetah, only 51% within Hamas and 56% within the PFLP. As for the draft law for the anticipated municipal elections, presently under discussion in the Council, the vast majority of Palestinians (85%) support the proposal that inhabitants of refugee camps should participate in these elections. The level of support for the participation of camp residents rises to 87% and 89% among refugees and camp residents, respectively.
Political attitudes are also strongly related to Palestinian citizens' evaluation of the Council and its activities. As with the evaluation of the President's performance, Palestinians who are supportive, expect a State and optimare more likely to give positive evaluations to the Council. Conversely, those who are critical on all these issues tend to assess the performance of the Council negatively. (Please see Table 13).
Table 13
Evaluation of the Council by Position on the Peace Process, Expectations for a State and General Outlook, percentages & counts*
Evaluation of the Legislative Council Very Good/Good Fair Bad/Very Bad Continue Peace Process
Support
Oppose
82.6 (481)
13.4 (78)
67.0 (205)
28.1 (86)
41.4 (67)
54.3 (88)Expect Palestinian State
Yes
No
63.3 (368)
23.2 (135)
45.2 (138)
37.0 (113)
25.2 (41)
63.2 (103)General Outlook
Optimistic
Pessimistic
64.2 (375)
31.2 (182)
47.7 (146)
47.7 (146)
31.7 (52)
65.9 (108)* The Don't Know and No Opinion categories are excluded from Table 13, but percentages are based on the total number of responses.
Although the strength of the relationships are not as great as for the President, Table 13 indicates that position on the peace process, expectations for a State to result from the negotiations and general outlook affect the Council's performance evaluation. In other words, a person who opposes the process is much more likely than a supporter to give a negative evaluation to the Council.
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